One licence, one install, one year
There is no per-seat price and no per-user price, because there is nothing for us to count: the software runs on your server and we never see your members. The licence covers the install, the updates for that year and support for that year.
Free
A demonstrationFor finding out whether your customers will use a board at all, before you spend anything on one.
- One product, one board, 50 ideas
- The whole moderation system
- Roadmap and changelog
- Our name in the footer
- No connectors, no API, no webhooks
- No widget, no custom domain
- Documentation only, no support
Scope Request
Most productsFor one product with a real board behind it: unlimited ideas, your own branding, and everything that talks to the rest of your stack.
- Unlimited boards and unlimited ideas
- Custom fields per board
- Private boards, by sign-in or by plan
- REST API with hashed keys
- Webhooks, and chat alerts to Slack, Teams or Telegram
- The WordPress connector plugin
- CSV import and export
- Reports and the prioritisation view
- Your own branding, not ours
- Support for the year
Scope Request Agency
Hosts and agenciesFor running boards on behalf of clients, or for a company with several products that should not each need their own install.
- Everything above, plus:
- Unlimited products on one install, each on its own hostname
- Single sign-on from your own application
- Customer context beside every voter
- White label throughout
- The embeddable widget
- AI triage
Why it is cheaper the more the board is used. It is not: the price does not move at all, and that is the whole difference. A board that attracts ten thousand voters costs what one with ten voters costs, because the cost of running it is your server's and the cost of writing it was ours, once.
What a year buys. Every update released during it, applied from the admin screens, and support on the two paid licences. Havenswift Hosting Ltd is not registered for VAT, so there is nothing to add to either figure. An install whose licence is not renewed keeps running and keeps every row of its data.
What each licence covers
The free licence is not a crippled version of the moderation system. That is the part most of the hosted tools charge extra for, and holding it back would make the free tier dishonest about what the product is for.
| Free, £0 | £199 a year | £499 a year | |
|---|---|---|---|
| Products on the install | 1 | 1 | Unlimited |
| Boards per product | 1 | Unlimited | Unlimited |
| Ideas | 50 | Unlimited | Unlimited |
| Moderation, trust, audit log | Yes | Yes | Yes |
| Roadmap and changelog | Yes | Yes | Yes |
| Email notifications and digests | Yes | Yes | Yes |
| Custom fields per board | No | Yes | Yes |
| Private boards | No | Yes | Yes |
| REST API and webhooks | No | Yes | Yes |
| Chat alerts | No | Yes | Yes |
| WordPress connector | No | Yes | Yes |
| CSV import and export | No | Yes | Yes |
| Reports and prioritisation | No | Yes | Yes |
| Custom domain | No | Yes | Yes |
| Your own branding | No, our name in the footer | Yes | White label |
| Single sign-on from your app | No | No | Yes |
| Customer context beside a voter | No | No | Yes |
| Embeddable widget | No | No | Yes |
| AI triage | No | No | Yes |
| Support | Documentation only | Yes, for the year | Yes, for the year |
What the same job costs elsewhere
Read from each vendor's own pricing page on 2 October 2026 and quoted as they publish it. These are better-staffed products with integrations we do not have. The figures are here for the shape of the bill, which is the one thing a self-hosted licence can change.
| Product | Free tier | What it counts | Published paid tiers | Where the bill goes next |
|---|---|---|---|---|
| Canny | 25 tracked users | Tracked users, meaning anyone associated with feedback | Pro $79/month billed yearly at 100+ tracked users | Business is custom priced from 5,000 tracked users upwards |
| Featurebase | 1 seat | Seats, plus $0.49 per AI resolution | Growth $29, Professional $59, Enterprise $99 per seat per month billed yearly | Every colleague who moderates is another seat |
| Upvoty | None | Projects | Power $15, Super $25, both one project; Hyper $49 unlimited | A second product needs Hyper or a second subscription |
| Scope Request | One board, 50 ideas | Nothing | £199 or £499 a year, per install | Nowhere. It is the same next year, at any number of voters |
The honest comparison
If you need Jira, Linear, Intercom or Zendesk wired in, buy one of the hosted tools. They have those and we do not. What they cannot sell is a board whose database sits on your own server.
The honest arithmetic
At one product and a quiet board, a $15 subscription is cheaper than £199. The licence wins once a board is busy, once there are two products, or once the data location matters to someone in your company.
What you are not buying
Not a hosted service, so there is no uptime commitment from us and nothing for us to take offline. The board's availability is your server's availability, which for this buyer is usually the point.
What happens at the edges
A licence check should never be the reason a customer's public board goes dark, and it never is here. These are the exact rules, written down rather than discovered.
Before you buy
A fresh install runs as an evaluation copy for seven days and says so on every page. There is nothing to cancel and no card to enter.
Once a day
The install posts four fields to the licence server: the key, the hostname, the install path and the version. It stores a signed answer and checks that signature locally.
If we are unreachable
Nothing happens. Our outage is not your outage, and the install keeps the signed answer it already has rather than treating silence as a refusal.
If a licence lapses
Staff are warned a month ahead. At expiry nothing new can be created but the boards keep running. Fourteen days later posting, voting and commenting stop and the board stays readable. Nothing is ever deleted.
Buying one
Tell us the hostname the board will run on and which licence you want. You get a key, you enter it on the licence screen, and that is the whole transaction.